Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 469-324-5773 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

of DALLAS

On Display in DALLAS
Clearance
3.4 | 40 Reviews

Front Load Washer / Dryer Combo

LG WM3997HWA

Features

  • 4.2 cu. ft. Ultra Large Capacity
  • Ventless Condensing Drying
  • TurboWash® Technology
  • LG Steam Technology

Quick Specs

  • Type: Combination Washer Dryer
  • Width: 27"
  • Height: 38.69"
  • Depth: 29.75"
  • Energy Star Rated: No
  • Laundry Capacity: 4.3 cu. ft.
  • Steam Cycle: Yes

See More

 
Largest Capacity All-In-One Washer/Dryer

Enjoy the convenience of an all-in-one washer/dryer combo without giving up on capacity. The largest capacity (4.3 cu. ft.) means you have the room to get it all done.


Ventless Drying

No access to external venting" No problem. LG's all-in-one washer/dryers use ventless condensing to dry your clothes without the need for external venting.


Fast Forward Your Wash

Give big loads the same great clean while cutting your wash time by up to 30 minutes* with LG's enhanced TurboWash® technology.


Deep Clean With Steam

Our steam technology gently but powerfully penetrates fabrics to virtually eliminate dirt, odors and wrinkles.


For Small Loads that Can't Wait

Whether it's your kids' favorite shirt, yoga pants or a school uniform, washing a full load seems wasteful for just a few pieces. Now you can wash small loads that just can't wait with the LG SideKick™ Pedestal Washer or wash two loads at once to save time.


A Smarter Way to Wash

6Motion™ Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.


Easily Maintain & Keep Fresh

TubClean Cycle is designed for easy, periodic maintenance to keep your washer fresh. The cycle uses water jets and intense heat (up to 149 degrees) to sterilize the tub and help keep your high-performing washer in tip-top condition.

Features

  • 4.2 cu. ft. Ultra Large Capacity
  • Ventless Condensing Drying
  • TurboWash® Technology
  • LG Steam Technology
  • Direct Drive Motor 10-Year Limited Warranty
  • LG SideKick™ Compatible
  • 4.3 cu. ft. Ultra Large Capacity
SUMMARY
Capacity 4.2 cu. ft.
Design Style Front Loader / Front Control
Type of Display LED
Number of Dry Programs 5
Easy Loading Tilt Tub Yes
Delay Wash Yes
Limited Warranty 1 Year Parts and Labor, 10 Years Motor, Lifetime on Drum
Dimensions (WxHxD) 27" x 38 11/16" x 29 3/4"
Drying System Ventless Condensing
Color White
Number of Wash Programs 14
Number of Wash/Rinse Temps 5
Dial-A-Cycle™ Yes
Spin Speed (Max) 1300 RPM
Capacity (cu.ft.) DOE 4.2
WARRANTY & UPC
UPC 48231014151
MATERIALS AND FINISHES
Cabinet Painted Steel
Control Panel Plastic
Door Rim Chrome
Top Plate Painted Metal
Drum NeveRust™ Stainless Steel
Transparent Door Glass Yes
POWER SOURCE
Ratings UL Listed
Electrical Requirements / Type 120V, 12 Amps / Electric
MOTOR & AGITATOR
Motor Type / Motor Speed Direct Drive / Variable
Axis Horizontal
FABRIC CARE FEATURES
SenseClean™ System Yes
Sensor Dry Yes
CONVENIENCE FEATURES
LoDecibel™ Quiet Operation Yes
Tray Dispenser 4 --Prewash, Main Wash (with liquid detergent cup), Bleach, Softener
Child Lock Yes
Tub Light White LED
Auto Suds Removal Yes
Forced Drain System Yes
Status Indicator(s) Yes
Internal Water Heater Yes
End of Cycle Beeper Yes
TrueBalance™ Anti-Vibration System Yes
Leveling Legs 4 Adjustable
PROGRAMS
Wash Programs Cotton/Normal, Tub Clean, Bulky/Bedding, Heavy Duty, Speed Wash, Delicates, BrightWhites™, Download
Wash/Rinse Temps Extra Hot, Hot, Warm, Cold, Tap Cold (All Cold Rinses)
No. of Water Levels Auto-adjusts to load size
No. of Soil Level 5
Options Soak, Extra Rinse, Fabric Softener, Delay Wash (up to 19 hrs), Child Lock, Custom Program, Signal, Rinse+Spin, Spin Only, ColdWash™, StainCare™, Water Plus, Add Garments, PreWash
Dry Programs: Manual Times Dry 30, 60, 90, 120 mins
Dry Programs: Sensor Dry More Dry, Normal Dry, Damp Dry, Low Temp Dry
DIMENSIONS & WEIGHT
Height 38 11/16"
Depth 29 3/4"
Depth with Door Open 51"
Weight (Product) 211 lbs.
Weight (Shipping) 225.8 lbs
Width 27"

Quick Specs


  • Appearance

  • Type: Combination Washer Dryer

  • Dimensions

  • Width: 27"
  • Height: 38.69"
  • Depth: 29.75"

  • Features

  • Energy Star Rated: No
  • Laundry Capacity: 4.3 cu. ft.
  • Steam Cycle: Yes

Interactive Tour

{"hideMenu":false,"ipiOnly":false,"tourViews":[{"viewImage":{"sources":[{"src":"/www.lg.com/us/images/washer-dryer-combos/md05111202/gallery/medium01.jpg.w1920.jpg","profile":"W1920","width":400,"height":264},{"src":"/www.lg.com/us/images/washer-dryer-combos/md05111202/gallery/medium01.jpg.w960.jpg","profile":"W960","width":400,"height":264},{"src":"/www.lg.com/us/images/washer-dryer-combos/md05111202/gallery/medium01.jpg.w480.jpg","profile":"W480","width":400,"height":264},{"src":"/www.lg.com/us/images/washer-dryer-combos/md05111202/gallery/medium01.jpg.w240.jpg","profile":"W240","width":240,"height":158}],"src":{"src":"/www.lg.com/us/images/washer-dryer-combos/md05111202/gallery/medium01.jpg","width":400,"height":264},"runtimeSrc":{"src":"/www.lg.com/us/images/washer-dryer-combos/md05111202/gallery/medium01.jpg.web.jpg","width":400,"height":264},"assetWrapper":"tour","alt":"LG WM3997HWA Washer_Dryer_Combos","isAdaCompliant":false},"hotspots":[{"hotspotX":0.2,"hotspotY":0.35,"captionFromAttr":"\n Largest Capacity All-In-One Washer/Dryer\n \n ","description":"Enjoy the convenience of an all-in-one washer/dryer combo without giving up on capacity. The largest capacity (4.2 cu. ft.) means you have the room to get it all done.","media":{"sources":[{"src":"/www.lg.com/us/images/wm/features/get_it_all_done_less_time_d2.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/wm/features/get_it_all_done_less_time_d2.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/wm/features/get_it_all_done_less_time_d2.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/wm/features/get_it_all_done_less_time_d2.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/wm/features/get_it_all_done_less_time_d2.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/wm/features/get_it_all_done_less_time_d2.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"\n Largest Capacity All-In-One Washer/Dryer\n \n ","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.2,"hotspotY":0.55,"captionFromAttr":"Ventless Drying","description":"No access to external venting? No problem. LG\u2019s all-in-one washer/dryers use ventless condensing to dry your clothes without the need for external venting.","media":{"sources":[{"src":"/www.lg.com/us/images/wm/features/ventless_drying_d.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/wm/features/ventless_drying_d.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/wm/features/ventless_drying_d.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/wm/features/ventless_drying_d.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/wm/features/ventless_drying_d.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/wm/features/ventless_drying_d.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"Ventless Drying","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.8,"hotspotY":0.35,"captionFromAttr":"Fast Forward Your Wash","description":"Give big loads the same great clean while cutting your wash time by up to 30 minutes* with LG\u2019s enhanced TurboWash® technology.","media":{"sources":[{"src":"/www.lg.com/us/images/wm/features/fast_forward_your_wash_d_.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/wm/features/fast_forward_your_wash_d_.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/wm/features/fast_forward_your_wash_d_.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/wm/features/fast_forward_your_wash_d_.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/wm/features/fast_forward_your_wash_d_.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/wm/features/fast_forward_your_wash_d_.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"Fast Forward Your Wash","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"},{"hotspotX":0.8,"hotspotY":0.55,"captionFromAttr":"Deep Clean With Steam","description":"Our steam technology gently but powerfully penetrates fabrics to virtually eliminate dirt, odors and wrinkles.","media":{"sources":[{"src":"/www.lg.com/us/images/wm/features/laundrypdp_2_steam_d.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/wm/features/laundrypdp_2_steam_d.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/wm/features/laundrypdp_2_steam_d.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/wm/features/laundrypdp_2_steam_d.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/wm/features/laundrypdp_2_steam_d.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/wm/features/laundrypdp_2_steam_d.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"Deep Clean With Steam","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"}]}],"ipiCompatible":false}

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.4 out of 5

57% of reviewers recommend this product.

5 Stars

BEST SERVICE

Best warranty service 1/23/2023

Love this product super convenient and superior performance. Customer Service: A+++
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Amazing Machine

phowell 1/21/2023

This is the future of washing drying I hope. Having one washer and one dryer is the way all laundry should be done. I love putting my laundry in having the timer tell me how long it will take and coming back to have my laundry completely done. Theres no obnoxious hauling of wet clothes from the washer to the dryer theyre already done. Im still perfecting the drying time however. Sometimes the clothes are a little damp when the timer is up but I think I need to have them dry for longer by changing the settings.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

5 times it has needed repair since we purchased it

Jo Marple 1/6/2023

We purchased the washer/dryer for reasons of ease and time savings. Neither has happened. The machine has required repair 5 times. Each time it has taken days to ger someone to call the repair person. The LG people have been fabulous and extremely helpful. The people I have spoken to about the extended warranty have been numerous. One session took 2 plus hours 5 different people and confusion. I personally think I have been more that patient with the washer/dryer. A refund would make sense at this point. The washer/dryer takes 5 to 6 hours to wash and dry a normal load of clothes. Hardly time saving. When it is about to go out of service it can take as much as 10 hours and still the clothes are not dry. Thank you for your time. Have a blessed day.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Innovative and Convenient but High Maintenance

T0MWH0 1/5/2023

Ive owned this washer/dryer for about three years. I do like the convenience of putting dry dirty clothes in coming back later and taking dry clean clothes out. The unit is not perfect though and the primary issues have nothing to do with the fact that its a hybrid washer/dryer comboall the issues are with the Washer side of things. In the three years Ive owned this washer it has had three water pump motors. The original water pump lasted a year the replacement lasted about two years and the third water pump has just been installed. Second: the lint build-up around the door seal area is always extensive and requires cleaning almost each load.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great for small family

NadoMom 12/21/2022

Love starting the laundry at night - super off peak electrical rates - and waking up to everything dry
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Drain pump failure

Sykareem 11/28/2022

Constant drain pump failures about once every 6 to 9 months.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Worst Experience

eddbleo 11/13/2022

This is by far the absolute worst purchase I have ever made. This machine broke days after I received it. It was repaired REPEATEDLY over 2 years for the same problem. The machine was broken more than it actually worked. LG does NOT stand by their products
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Originally great but constant drain pump failures

DanBman 10/6/2022

We have had this several years and it works great. We have it in our bedroom closet and its very convenient. I originally gave it 5 stars. After about a year I had to replace the drain pump and I cannot find LG parts instead ordering replacements through amazon. We have had to replace the drain pump numerous times and while its not hard or expensive it is annoying.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Always breaking down

Ht95 9/14/2022

3 breakdowns in as many years is pretty bad expect you to have receipts handy from years ago
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

No more re-washing

Bex12 9/1/2022

Having an all in one washer/dryer has been a life saver. No more musty clothing I forgot to switch to the dryer no more rewashing and no need for a vent in our OLD basement. We had an issue with the pump that was covered under warranty and we have purchased the extended warranty offered by LG as well. VERY happy with is washer/dryer
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Happy speedy capable

Sue Bruneau 8/8/2022

Our ventless washer-dryer combo has had trouble with the water pump in the past but this time when it malfunctioned the technician Dominick arrived early did his work quickly and cheerfully and had the needed parts with him. He was respectful and totally won my respect as well. Everythings working great now Thank you for completely changing my perspective on appliance repair experiences.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

TKlein 8/8/2022

We love our washer/dryer. We bought it 5 years ago. It is very good quality easy to use and maintain.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Great washer

AP nguyen 7/31/2022

Just bought another LG washer. We been using LG washer for many year
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Great for condominiums or small homes

JenKar 7/27/2022

This is my 3rd LG front load washer dryer combo. I love the ease and convenience of the compact machine. It plugs into a normal 120 jack. There is no ventilation requirement. It is perfect for condominium living. The machine does seem to require service at least 2x a year. I recommend the extra warranty to cover the costs. My first 2 LG combo units were smaller and I did not get the warranty and they only lasted 3.5 years each. This machine has lasted 5.5 years. We are fixing it monthly since January and we are currently looking at a buyout for the remainder of the warranty to go towards a new washer. The washer does break quite often due to it washing and drying all in one. The parts cannot hold up as a regular washer or dryer would.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

I love it when its working

jhamster 7/25/2022

I bought this almost 2.5 years ago. When I first got it I feel in love with it I love how my clothes feel when they are dried in this machine because it dries with steam and I feel like it is gentler on my clothes and they come out softer. When it works I give this machine a 5. The problem is that Ive had to have the drain pump replaced 3 times already in just over 2 years. It seems to go out about every 9 months or so. I have the extended warranty so its covered but it always takes weeks to schedule the service and get it fixed so Im out a washer/dryer for however long that takes. I am not sure if I somehow got a lemon or if this is standard or what -- none of the service people have been able to give me an answer.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

works for me

dalekschu 7/23/2022

Aside from some vibration it works great. Needed a combo machine. Got lucky with LG
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Horrible washer and dryer

Lshoe92 7/20/2022

3 repairs in 25 months. Do not buy. The lint is impossible to keep cleaned out of the unit clogs the pump and breaks it. The suspension doesnt last. The drum is sharp and destroyed multiple articles of clothing and the drum broke and several shards of metal were broken off of it.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Have had the washer/dryer unit for 6 years

WhyDoIneedaUnigueName 6/5/2022

Got this for space savings. Eventually I made space for a dryer because the way this drys it leaves the clothes wrinkled. 6 years into using it the motor gave out. The rapair man said its rare. The motor is under warranty 10 years but I have to pay the labor. Customer service was excellent. I like the small door at the bottom to drain pump reservoir and check the screen that captures debris from pockets I have had front loaders where this is hidden behind a panel you have to unscrew
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Got a lemon...again

Mdcside25 6/4/2022

I want to love this machine in the worst way. I had one before and was told LG fixed the quirks. Not so This one is worse The washer drain pump breaks down every 4mos like clock work Waiting for technician part and having to go to laundromat for min a week is big inconvenience. Insurance doesnt cover the laundromat. I have minimal space where i live so this was the only machine that fits. Otherwise i wouldve gotten something else by now. Oh and its impossible to level Have asked techs to assist but not possible. Sucks
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Professional service

Guga10 6/4/2022

Bought washer and dryer combo 5 years ago so far so good.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Requires a small learning curve but love it.

The Grandma 5/25/2022

I have had this for 5 years and it works great. Learning curve due to the wrinkle factor. I dried on damp and made sure to shake items before setting to dry. Did not like the auto wash/dry because again the wrinkle factor was harsh. Once I settled in on using load size and drying time/type it was wonderful.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Great for small spaces

Molly kosinski 5/5/2022

Pros 1 cycle for the whole laundry cons cant stop it in between the loads to take out certain items
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

I love this unit but...

NYC12345 4/13/2022

It takes a very long time to dry. After a year and a half of use there is a draining error.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Very convenient

Brentster 4/9/2022

Love that this fits conveniently in our 2 bedroom condo while leaving room for storage. Fits in a closet and very compact. Was skeptical of the 2 in 1 functionality but the dryer works pretty well. Just takes a bit longer. Still cant beat the convenience.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great

Julissa 4/4/2022

My family and me are very happyI recommend to all my friends
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Horrible

Melissa221 4/4/2022

My washer/dryer combo has been broken more then I have been able to use it.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Love this machine

SarahG67 3/27/2022

It washes and dries in one piece of machinery- no more I forgot to put things in the dryer. The only issue is things get WRINKLED
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Pump will constantly break

Dougdd 3/15/2022

The pump that allows it to dry will fry every year and a half. Not worth the money
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Overall is great but failed too early

jkornick07 3/9/2022

After having this washer for a couple years the water pump broke which makes this machine useless. I understand things cant last forever but as a single person using this it surprised me it failed so quick. The machine when working is great otherwise. If it had a warranty longer on other parts then I would recommend it to everyone.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Convenient with some drawbacks

SG96 2/22/2022

I bought this unit 2 and a half years ago. I love not having to switch between the washer and dryer for each load. Keep in mind that means you have to wait a long time for a load to be finished. That does not bother me. In the time Ive owned this machine Ive had to have to pump on it replaced 6 times. I dont know why the pumps keep dying. We arent a large family and we dont do laundry more than the average household. Im now waiting for a repairman to come replace the pump again but Ive been waiting for almost 2 weeks.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great AI feature

MBDallas 2/21/2022

We recently purchased and installed our new LG ThinkQ dryer with AI capability. Its safety features were so precise that it indicated that our dryer vent system needed cleaning. We did not realize how much lent accumulation we had. Thanks to the sophisticated technology we were able to avoid a potentially hazard situation. Thanks LG
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Great machine

Kcegan 2/16/2022

I purchased it before Thanksgiving but due to circumstances didnt get it till after the new year. It works great and I like the delay feature.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Space saver

1SusieQ 2/15/2022

Ive had my washer dryer combo for almost three years now. Its still a learning process for me. As a side note I just learned the Steam function works during the wash cycle. As I dont have hot water hooked up to the unit its nice to know. I bought the big sized combo because well why not. With this type of unit you can not dry a full size load which is fine with me as I prefer to hang dry many tops and pants to save on shrinking.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

I loved this machine.

wish I was a repairperson 2/14/2022

I bought it in 2018 and loved the machine convenient to have wash and dry without having to change from one machine to the other. I owned 3 of these for my homes and now I only have 2 in second homes. This one broke down pump motor stopped working after 3 years of use almost daily and there was no one to service it in my area. So I have had to buy a different W/D for my house. the others may last longer as they are not used as often but my be looking at the same problem when the pump motor goes out.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Dissatisfied

ChrisWV 1/25/2022

Drain pump has broken and needed repaired twice since we bought it in early 2019.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

MJMB 1/23/2022

Ive had my washer-dryer combo machine for 7 years and I love it. Besides being very energy efficient the dryer feature uses low-heat condensing to dry clothes theres a lot thats convenient about it. The dryer is ventless all the machine requires is a 110v outlet a water source and a drain. This makes it easy to install almost anywhere in the house and it takes up only as much space as a front-load washer. I also love that I can put a load in the washer when I go to bed program it to also dry and when I wake up the clothes are clean and dry. The downsides are that it dries very slowly and can only dry about half a wash-load at a time. If Im trying to dry heavy items like towels or jeans I do them separately and only a few at a time. But for me doing small loads is still more convenient than having to move clothes from a washer to a dryer. Ive only had two problems in seven years. The interior light was a nice feature but it broke within a few months of purchase. I had it repaired under warranty but when it broke again I didnt bother. Recently I had to pay for a service technician to unclog the machines drain because a large wad of lint had built up. This likely could have been avoided if I had cleaned the filter as regularly as recommended and if I had succeeded in training my husband to clean lint from the door seal when he did the laundry.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

No vent? No 220 electrical line? No problem

That Guy Aron 1/22/2022

Our 1950s apartment did not have washer/dryer hookups and this model allowed us to convert a spare closet into a tiny laundry room. Unlike some smaller models this one will do the same size loads as a traditional washer. And having washing and drying in the same unit lets me start a load in the morning and have dry clothes ready to fold when I get home from work. Wish customer service was a little better.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Space saver

JCHanania 1/3/2022

Weve had this over 3 years now. It saves space for one machine. It saves about $300 off out utilities from our old machines. It sanitizes and the steam dry keeps wrinkles out. It takes slightly longer than before although it helps me by doing the wash and then dry without having to do anything.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Never again

Sorry I bought 12/4/2021

I have had this combination machine for 2 years and the pump has gone out twice. This was an expensive machine and I would never buy another one. LG has refused to replace the pump the second time stating that the warranty has expired. Only 2 people senior citizens in our household so the problem is not due to overuse or misuse.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Garbage

Robthebob 12/1/2021

Ive had this for three years. It would take 6 hours to wash and dry a small load of clothes and they came out wrinkled and covered with lint. The first repair was one month out of the year warranty. The second time it broke it needed a whole new computer board. Multiple calls to India assured me the parts would be warrantied however when we went to order the parts was told that particular part wasnt covered. Zero stars
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value